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What's Inside... Prioritize Client Experience Schedule Your Spring Retreat Working Together in 2026 1. Prioritize Client Experience Happy New Year! I hope you enjoyed a rejuvenating holiday season & 2026 is off to a great start. After almost a month back in the trenches, the holidays seem distant! I had a wonderful time disconnecting and returned to a note from one business service provider that my annual premium was set to increase by 19.33%. Whoa! So, I made some calls. Call #1. Couldn't...
What's Inside... Top 5 of 2025 Harvard Authors’ Bookshelf — 2025 Holiday Reading List Ways to Work Together in 2026 1. Top 5 of 2025 As 2025 winds down, I looked at the data (as I love to do!). Below are the top 5 most-read newsletters of the year — Visualize Your Strategy Lawyer to Leader Lawyer to Leader - Part 2 Everyone's a Data Company 4 Strategies to Boost Cash Flow My hope is that the content is clear, concise, and helpful to grow your business. I'm signing off to rest & rejuvenate....
What's Inside... Elevate Your Experts Harvard Authors' Bookshelf — 2025 Holiday Reading List Ways to Work Together 1. Elevate Your Experts Four weeks ago week, I shared how my client, and the managing partner of a law firm, ordered Big Business to Small Business for his leadership team. As the firm grows, he is intentionally developing Triple Threat leaders... ✅ Expert — Masters of their craft who inspire trust.✅ Entrepreneur — Innovators who create & seize opportunity.✅ Leader — Motivators...