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What's Inside... Technology as a Priority Schedule Your Spring Retreat Working Together in 2026 1. Technology as a Priority When everything is a priority, nothing is a priority. That's why your firm's growth strategy needs to be grounded in a focused set of shared priorities, typically around 6 Pillars of Growth: Products & Services Marketing & Communications Technology & Infrastructure People & Culture Business Development Finance A few weeks ago, I shared about my work advising an attorney...
What's Inside... Making BD a Priority Schedule Your Spring Retreat Working Together in 2026 1. Making BD a Priority Business development is one priority of your firm's growth strategy. Last fall, I shared reflections of the managing partner of a growing law firm. This year, I am advising one of the firm's attorneys as he develops and implements his Practice Area account plan. To start, we took a step back. What is BD? What isn't BD? BD is – Finding and creating new growth opportunities...
What's Inside... Prioritize Client Experience Schedule Your Spring Retreat Working Together in 2026 1. Prioritize Client Experience Happy New Year! I hope you enjoyed a rejuvenating holiday season & 2026 is off to a great start. After almost a month back in the trenches, the holidays seem distant! I had a wonderful time disconnecting and returned to a note from one business service provider that my annual premium was set to increase by 19.33%. Whoa! So, I made some calls. Call #1. Couldn't...